Customer Comments

Check out what our customers are saying about us!

Book with confidence knowing that ...

  • We have been in business since 2003. 22+ years of satisfied customers!
  • Our employees also love working for HotelPlanner, read our employee reviews
  • We pride ourselves on great customer service and customer satisfaction.
"It was easy and the contact people were helpful and friendly - I would recommend the service to others."
J.H. Rochester, NY
"Thanks Kevin!"

Your site was a huge success for me and I will definitely use it again. We ended up booking a total of 44 rooms, with different checking-in check-out days, times, people, etc., and Steve has been awesome to work with. Also, Steve is making special arrangements for an "after hours" tradition.I need to make group reservations at least twice a year and I now have a website that makes that a whole lot easier!

Q.C. Greenville, SC
"You helped me receive a bid from the hotel I specifically wanted to stay at, at a price 15% lower than my current reservation."

Thanks!

R.D. New York, NY
"I think this is a great source for those planning a group trip and have a specific budget in mind."
A.H. Long Island, NY
"The bidding process and help from you was fantastic!!"

I was able to find acceptable rooms and cost that fit my budget.

A.R. Plano, TX
"Yes, this was so easy compared to our last reunion, where we went from one hotel to the other to get information."

Our guests loved the free breakfast. Thanks!

B.B. Tampa, FL
"I can only say THANKS....It was better than I expected."

The hotel staff were superior, fun and very accommodating. Everyone only had good things to say about the rooms, the noise level, the service and the staff. Thanks so much for your help.

M.C. Vancouver, BC
"Loved the site, it really is a GREAT help when planning for a large church group!"

THANKS

J.P. Chattanooga, TN
"I just want to tell you what a great process you have."

It made life easier not having to call every hotel in the area. I have been touting your site to everyone I know. What a great business site.

S.L. Mossville, IL
"This makes things so easy and I can't believe it's free."

I have been telling my family and friends about it. Thanks!

O.H. Long Beach, CA
"This was the easiest way to find hotel packages that i have ever experienced!!"

We are very happy with this service though and will recommend it to others her at the university.

P.M. Orlando, FL
"I spent a whole day searching for hotels on my own, then I found yours when using group travel as my search criteria."

Your service has made these arrangements so much easier! Thank you!

J. B. Oakland, CA
"Your follow-up and "shepherding," from my first contact with the web site until and including this one, is very impressive, very much appreciated."

I would and will certainly use the site again, and I would certainly recommend it to others.

S.J. Detroit, MI
"Thank you, and thank you for such a wonderful service."

This service saved me a great deal of time. I will be using it again in the future as we are thinking about a couples retreat sometime next year.

P.J. Troy, MI
"This was my first time making group reservations, and this is definitely the best site to do it on."

It was very easy to use, and helped me get a very good deal for my group. Thanks!

D.P. Chicago, IL
"It was very easy,simple, & quick, on such a short notice."

I am really Happy with my experience with you & we will be using you again. Thank You.

D.D. Indianapolis, IN
"When people provide customer friendly service in today’s world, it should be applauded!"

So many businesses have taken almost and adversarial attitude towards the customer, in other words, they over compensate for a consumer not following through. As a business, it is my understanding, that the business should always follow through and do as they promise! Loyalty between consumers and businesses should remain alive, profit above service is a bad plan and will cost the business in the long run!

R.F. Denver, CO
"Thank you so much for offering this service."

You're service was prompt and reliable, and there were many bids from which to choose.

D.P. Greenville, SC
"A joy to finally get a real person on the telephone that was willing to help me."

You make finding a hotel that honors "groups" so much easier. She was very polite and helpful.

A.S. Norwalk, CT
"Trust me your website is not remaining a secret!"

We loved our stay and our conference was great too! Thank you for everything!

M.B. Columbus, OH
"I had already contacted Marriott prior to finding your site, but you got us a deal $24 cheaper per night than Marriott was willing to offer!"

Also, since the rooms are blocked for our wedding, the website with our own URL was perfect. This was the most convenient and easy to use service I have encountered since starting to plan the wedding. I had the whole room blocking process done in 48 hours, it saved a lot of time and money. Thanks!

C.T. Richmond, BC
"I have been working with Samantha and she has made the process seemless and easy."

Thanks for checking up. This was the first time using you for a block of rooms ~ what a great set-up you have! My days of calling individual hotels directly are over. I will be using and recommending your services again.

M.R. East Lansing, MI
"I will recommend this website to all of my friends."

It was great to have such a speedy response and genuine offers.

S.S. St. Paul, MN
"This site has been a rewarding experience in searching for our annual conference needs."

It was exactly what I was looking for and I've bookmarked your website for future use. It's great to use your service to narrow down the location as well as the Hotel. Simple and easy way for Hotels and travelers to execute business without phone calls and web searches.

F.O. Columbia, SC
"I currently have a student teacher, and she told her class about it."

You have a great website and service! Thanks!

J.P. Salem, VA
"Your online bidding system saved me hours and hours of phone calls trying to find a hotel for my family event in the Twin Cities the weekend the Republican National Convention begins."

I had been calling places to no avail and did not relish the thought of calling the entire phone directory's worth of hotels. So this was great! Thank you.

N.D. Minneapolis, MN
"This is awesome."

Thank you for your response, as well as your recommendations. I have been fiddle faddling with this for months. The hours have been endless. What a great site for easy access and your tremendous help! Thank you gobs!

L.H. Beaumont, TX
"I really have never done this before, but I really appreciate the help from this website for getting me a great deal and choice of hotels."
T.R. Dallas, TX
"First time experience was great."

We are involved with a softball organization that support 5 teams. I will pass the word to the rest of our coaches.

P.D. Bloomington, IL
"You helped me with budgeting airfares and with all this help on hotels and air, we ended up choosing to have an off-site meeting and it ended up being cheaper than us hosting it here in NYC!"
C.C. New York City, NY
"I never knew this site existed until a friend of mine recommended it, and I'm so grateful that she did because it made the whole process so much easier for me."

I will definitely be recommending this website to all my friends!

J.M. Milwaukee, WI
"I will be telling everyone about you guys and utilizing your services again myself this week."

Thanks so much for all your help, it was awsome!

K.G. Naples, FL
"I appreciated your service -- our rates were well below what we paid at a Holiday Inn 6 years ago!"

(and NOTHING is cheaper than six years ago!!) Again thanks, and I will certainly recommend your website to others!

M.L. Waverly, IA
"I received about a dozen bids, all around the price I had indicated, with some significantly lower."
L.D. Kittery, ME
"Thank you so much for your help."

I was able to book a room that met all of my qualifications. I could not have gotten the price I did without your service. Again, my sincere thanks.

S.C. Savannah, GA
"Our group has done this weekend away for 10+ years always in the Napa/Sonoma area in the Spring."

For the past 3 years we have stayed at the same location in Sonoma. This year I used your site to try to find a different and more reasonably priced location. Not only did I find a fantastic hotel in a great new location, I save $100 per night over last year's room fee.

J.F. San Francisco, CA
"I want to personally thank you for all of your help in planning this special event."

I would like to extend to you a personal invitation to stop by the Marriott during our stay so I can thank you in person for helping me in planning.

S.P. Houston, TX
"This is a wonderful service when you're planning such a huge event."

It really puts the mind at ease!! I just want to say Thank You!! One more thing that I can knock off my never ending list of things to do!!

S.T. Reno, NV
"This service was great and I have narrowed down the choices to two."

I did not know this site existed and just stumbled upon it on Google. I will definitely use it in the future.

A.W. Tampa, FL
"Thanks so much for your help."

Your website was a lifesaver as I had called that hotel the day before I logged on and was offered a block for almost twice the price!

R.D. Oak Brook, IL